Refund Policy

At Jeunesse Wholesale, we want every customer to have a smooth and reliable shopping experience. Refunds may be considered for eligible orders that meet our refund requirements.

To request a refund, customers must contact us within the allowed return period after receiving their order. The product must be unused, unopened, undamaged, and in its original packaging. We may require proof of purchase, order details, and photos of the item before approving a refund request.

Refunds are not guaranteed for items that have been opened, used, damaged after delivery, or returned without prior approval. Shipping fees may be non-refundable unless the return is due to an error on our part.

Once an approved return is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.